Teleperformance Turkey and Gaming in Turkey has signed a cooperation! The integrated multi-channel world leader in outsourced customer experience management, Teleperformance Turkey and Gaming in Turkey Gaming & Esports Agency in Turkey has signed a new cooperation.
Since 1978, Teleperformance has been able to establish a continuous and strong relationship between the world’s leading companies and its customers offers unrivaled customer experience with employee satisfaction (ESAT) and quality programs. Founded in late 2015 Gaming in Turkey Gaming and Esports Agency giving marketing and esports services to the global game publishers and game developers which want to enter the Turkey Game market. Gaming in Turkey team is also giving consultancy to all global or local brands in Turkey which want to invest gaming & esports. Gaming in Turkey team, with its 11-years experience in the gaming industry, brought together the world’s biggest PC and Mobile gaming brands with Turkish players in 4 years.
Within the framework of the agreement, Gaming in Turkey Gaming & Esports Agency will work with Teleperformance Turkey for customer support and game operations services for their clients and for their own developed or published games. General Manager of Gaming in Turkey Uluç Ali Kırangil said “The Turkish Gaming Industry is developing day by day and it is growing with the participation of both global and domestic companies in the sector. It’s quite pleasing, I believe this cooperation will continue for many years. Teleperformance Turkey provides services to major brands in the gaming industry, and I believe with this partnership they will add new ones to existing customers. As Gaming in Turkey, our main aim is always to provide our customers, the best experience and services by making partnerships with valuable brands in our industry. Teleperformance Turkey will increase our strength.”
Teleperformance Turkey Operations Director Burak Akar expressed with words following the reviews. “In the gaming industry, customer service means not the classic support system! It’s about serving game management, which means support for social media management and players. As Teleperformance Turkey, instead of customer service representatives, our team includes players support specialists, real players who know the games and gamers language well. That means we have the players with offering support by understanding the players’ languages, we have a professional team. Thanks to our cooperation with Gaming in Turkey, we aim to increase both brand and player satisfaction by providing unique player support experience as well as the services they offer to our customers.” This cooperation between Teleperformance Turkey and Gaming in Turkey will grow in time with the global industry trade show participation and with different organizations to develop.