Why should you have customer support from Gaming in TURKEY | MENA | EU?
Customer Support and Game Master System (GM) is the core of everything. Your feedback arena. Must be controlled by professionals. Before the release of your game, at the beta stages, Customer Support feeds your bugs, mistakes and working as the Quality Assurance department. While your GM team checking game and preparing, your tester players can easily login to support system and make your work easier. Because of this, customer support system needs professionals, we mean Gaming in TURKEY | MENA | EU team. They need to know your game, must be fast, localized staff. Otherwise, it’s hard to understand someone in a foreign language and checking he/she is talking about in game or something else. Localized staff can easily communicate with your gamer’s and solve problems hastily. It’s also important for the reputation of your product in regional success. You can show your point of view to your gamer’s that your product takes seriously their region.
After the release, player feedback’s contain important information to enhance the game. Listening to the players is not enough. You must enhance the game according to the ideas and suggestions, and problems occurred. Gaming in TURKEY | MENA | EU creates a roadmap which will always support the players in each phase. Companies who catch the client right from the start, solve their problems, listen to their ideas, get feedback from all the social mediums and in-game without limitation, understand the client-focused idea of Gaming in TURKEY | MENA | EU.
You may start with your origin based staff in customer support but you can’t take real feedbacks. Your players can suffer in the game but you can’t understand what is the real problem. Your team must be localized for regional areas. Well educated, self-confident, fluently spoken, fast thinker and problem solver.
Gaming in TURKEY | MENA | EU CS service helps your gamer’s, developers, social media team and your managers. Weekly reports show problems with your product and can point solutions. Every team can see reports and solve problems hastily to make a more confident product for gamers.
Service Areas For Game Customer Support
- CS – Phone Support
- CS – Live Chat Support
- CS – Email Support
- CS – On-Site Support
- CS – Social Media
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